:root {
  --brand: #da511b; /* logo 原色保留；主色恢复第一版海军蓝，暖白底不变。 */
  color-scheme: light;
  --ink: #14283f;
  --navy: #173152;
  --blue: #3e638f;
  --paper: #f6f5f1;
  --surface: #fdfcf9;
  --mist: #edf0ef;
  --line: #d7dcd8;
  --muted: #4f6172;
  --amber: #b57856;          /* 陶土橙只用于关键提醒与进度 */
  --amber-text: #8b5138;
  --amber-soft: #f3e7db;
  --anger: #ffaf50;         /* 深蓝底上的怒气值专用亮橙；不用于浅底小字。 */
  --on-dark: #e6eef0;
  --red: #a44743;
  --green: #49705f;
  --shadow: 0 12px 32px rgba(41, 59, 66, .07);
  --wrap: min(1180px, calc(100% - 2rem));
}
* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body { margin: 0; overflow-x: hidden; color: var(--ink); background: var(--paper); font-family: "Noto Sans SC", "PingFang SC", "Microsoft YaHei", system-ui, sans-serif; font-size: 16px; line-height: 1.75; }
a { color: inherit; }
button { font: inherit; color: inherit; }
img { max-width: 100%; }
::selection { color: var(--ink); background: #dce5e5; }
input,textarea { caret-color: var(--blue); }
html,.transcript { scrollbar-color: #a5b2b3 var(--paper); }
:focus-visible { outline: 3px solid var(--blue); outline-offset: 3px; }
.visually-hidden { position: absolute !important; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* 跳转链接与页头 */
.skip-links a { position: fixed; left: 1rem; top: -6rem; z-index: 100; padding: .75rem 1rem; color: white; background: var(--navy); }
.skip-links a:focus { top: 1rem; }
.site-header { position: sticky; top: 0; z-index: 50; border-bottom: 1px solid var(--line); background: rgba(253,252,249,.98); }
.header-inner { width: var(--wrap); min-height: 72px; margin: auto; display: flex; align-items: center; justify-content: space-between; gap: 1.5rem; }
.brand-lockup { display: flex; align-items: center; }
.brand-lockup { gap: .75rem; text-decoration: none; }
.brand-lockup img { width: 54px; height: 54px; object-fit: contain; }
.brand-lockup::after { content: '酷残未来研究院'; font-weight: 800; font-size: 1rem; letter-spacing: .06em; }
.site-nav ul { display: flex; align-items: center; gap: 1.4rem; margin: 0; padding: 0; list-style: none; }
.site-nav a { font-size: .95rem; font-weight: 700; text-decoration: none; }
.site-nav a[aria-current="page"] { text-decoration: underline; text-underline-offset: .35em; text-decoration-thickness: 2px; }
.nav-strong { padding: .55rem .9rem; border: 1px solid var(--navy); }
.nav-toggle { display: none; padding: .5rem .8rem; background: white; border: 1px solid var(--navy); font-weight: 800; cursor: pointer; }

main > section, .page-section { width: var(--wrap); margin-inline: auto; }

/* 通用标题 */
.eyebrow,.kicker,.step-label { margin: 0 0 .8rem; color: var(--blue); font-size: .85rem; font-weight: 800; letter-spacing: .12em; }
h1 { max-width: 1080px; margin: 0; font-family: "Noto Serif SC", "Songti SC", serif; font-size: clamp(2.4rem, 6vw, 4.6rem); line-height: 1.15; letter-spacing: -.04em; }
h1,h2,h3 { overflow-wrap: anywhere; }
h2 { max-width: 880px; margin: 0; font-family: "Noto Serif SC", "Songti SC", serif; font-size: clamp(1.9rem, 4vw, 3.3rem); line-height: 1.25; letter-spacing: -.03em; }
.lede { max-width: 820px; margin: 1.8rem 0; font-size: clamp(1.1rem, 2vw, 1.3rem); line-height: 1.85; }
.section-heading { display: grid; grid-template-columns: 70px 1fr; gap: 1.2rem; align-items: start; margin-bottom: 2.4rem; }
.section-number { margin: 0; color: var(--amber-text); font-family: Georgia, serif; font-size: 1.3rem; font-weight: 800; }
.indent { margin-left: 70px; }
.note { color: var(--muted); font-size: .93rem; }

/* 按钮 */
.primary-link,.action-button { display: inline-flex; gap: .6rem; align-items: center; padding: .85rem 1.2rem; color: white; background: var(--navy); border: 0; font-weight: 800; text-decoration: none; cursor: pointer; }
.primary-link:hover,.action-button:hover { background: var(--blue); }
.secondary-link,.ghost-button { display: inline-flex; gap: .6rem; align-items: center; padding: .8rem 1.1rem; color: var(--navy); background: white; border: 1px solid var(--navy); font-weight: 800; text-decoration: none; cursor: pointer; }
.ghost-button:hover,.secondary-link:hover { background: var(--mist); }
.button-row { display: flex; flex-wrap: wrap; gap: .8rem; align-items: center; }

/* ===== 首页开场 ===== */
.journey-hero { padding: 6rem 0 3rem; }
.journey-hero .lede { margin-bottom: 1.2rem; }
.hero-note { max-width: 760px; margin: 0 0 2.2rem; color: var(--muted); font-size: .95rem; }
.sound-toggle[aria-pressed="false"] .on-label, .sound-toggle[aria-pressed="true"] .off-label { display: none; }
.option-row { display: flex; flex-wrap: wrap; gap: .6rem; margin-top: 1.2rem; }
.option-row button { padding: .45rem .8rem; background: white; border: 1px solid var(--line); font-size: .9rem; cursor: pointer; }
.option-row button[aria-pressed="true"] { border-color: var(--navy); background: var(--mist); font-weight: 700; }

/* ===== 行程舞台 ===== */
.journey { padding: 2rem 0 6rem; border-top: 1px solid var(--line); }
.journey-layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 2rem; align-items: start; }
.stage { min-height: 520px; padding: clamp(1.25rem, 4vw, 3rem); border: 1px solid var(--line); background: var(--surface); }
.stage h2 { font-size: clamp(1.6rem, 3vw, 2.3rem); margin-bottom: 1rem; }
.stage > * { animation: rise .45s ease both; }
.stage-intro { max-width: 680px; margin: 0 0 1.6rem; font-size: 1.05rem; }
.evidence { margin: 1.6rem 0 0; padding: .9rem 1rem; border-left: 1px solid var(--amber); background: var(--amber-soft); font-size: .9rem; }
.evidence summary { cursor: pointer; font-weight: 800; }
.evidence p { margin: .6rem 0 0; }

/* 行程单 */
.itinerary { position: sticky; top: 92px; border: 1px solid var(--line); background: white; }
.itinerary h2 { margin: 0; padding: 1rem 1.2rem; color: var(--navy); background: var(--mist); border-bottom: 1px solid var(--line); font-family: inherit; font-size: 1rem; letter-spacing: .04em; }
.itinerary ol { margin: 0; padding: .4rem 1.2rem; list-style: none; }
.itinerary ol li { display: grid; grid-template-columns: 1.6rem 1fr; gap: .4rem; padding: .7rem 0; border-bottom: 1px solid var(--mist); }
.itinerary ol li:last-child { border-bottom: 0; }
.itinerary .mark { width: 1.2rem; height: 1.2rem; margin-top: .3rem; border: 2px solid var(--green); border-radius: 50%; background: var(--green); }
.itinerary .mark.open { border-color: var(--amber); background: white; animation: pulse 1.8s ease-in-out infinite; }
.itinerary .mark.done-cond { border-color: var(--amber); background: var(--amber); }
.itinerary strong { display: block; font-size: .95rem; }
.itinerary span { color: var(--muted); font-size: .88rem; }
.itinerary .lodging-status { color: var(--amber-text); font-weight: 700; }
.hotel-log { margin: 0; padding: .8rem 1.2rem 1rem; border-top: 1px solid var(--line); font-size: .88rem; }
.hotel-log h3 { margin: 0 0 .4rem; font-size: .9rem; }
.hotel-log ul { margin: 0; padding: 0; list-style: none; }
.hotel-log li { padding: .25rem 0; border-bottom: 1px solid var(--mist); }
.itinerary .clock { display: flex; align-items: center; gap: .6rem; padding: .7rem 1.2rem; border-top: 1px solid var(--line); color: var(--muted); font-size: .88rem; }
.clock-face { position: relative; width: 26px; height: 26px; border: 2px solid var(--navy); border-radius: 50%; flex: 0 0 auto; }
.clock-face::before,.clock-face::after { content: ""; position: absolute; left: 50%; bottom: 50%; width: 2px; background: var(--navy); transform-origin: bottom center; }
.clock-face::before { height: 8px; transform: translateX(-50%) rotate(var(--h, 0deg)); transition: transform 1.2s ease; }
.clock-face::after { height: 11px; transform: translateX(-50%) rotate(var(--m, 0deg)); transition: transform 1.2s ease; }

/* 开场行程卡 */
.ticket-row { display: grid; grid-template-columns: repeat(4, 1fr); gap: .8rem; margin: 1.6rem 0; padding: 0; list-style: none; }
.ticket-row li { padding: 1rem; border: 1px solid var(--line); background: white; animation: rise .5s ease both; }
.ticket-row li:nth-child(2) { animation-delay: .25s; } .ticket-row li:nth-child(3) { animation-delay: .5s; } .ticket-row li:nth-child(4) { animation-delay: .9s; }
.ticket-row strong { display: block; }
.ticket-row span { color: var(--muted); font-size: .9rem; }
.ticket-row .missing { border: 2px dashed var(--amber); background: var(--amber-soft); }
.ticket-row .missing span { color: var(--amber-text); font-weight: 700; }

/* 酒店卡片 */
.hotel-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 1rem; margin: 0; padding: 0; list-style: none; }
.hotel-card { display: flex; flex-direction: column; gap: .6rem; padding: 1.1rem; border: 1px solid var(--line); background: white; }
.hotel-card h3 { margin: 0; font-size: 1.15rem; }
.hotel-card .meta { margin: 0; color: var(--muted); font-size: .9rem; }
.page-label { margin: 0; padding: .55rem .7rem; background: var(--mist); font-size: .88rem; }
.page-label b { display: block; font-size: .78rem; color: var(--muted); letter-spacing: .05em; }
.hotel-card .state { margin: 0; font-weight: 800; font-size: .95rem; }
.state.refused { color: var(--red); } .state.waiting,.state.condition { color: var(--amber-text); } .state.ok { color: var(--green); }
.hotel-card .button-row { margin-top: auto; }
.hotel-card button { width: 100%; justify-content: center; }
.waiting-bar { display: flex; flex-wrap: wrap; align-items: center; gap: 1rem; margin-top: 1.4rem; padding: 1rem; background: var(--mist); }

/* 通话 */
.call { display: grid; grid-template-columns: 180px minmax(0, 1fr); gap: 1.6rem; align-items: start; }
.phone { position: relative; display: grid; place-items: center; height: 220px; color: white; background: var(--navy); border-radius: 22px; text-align: center; }
.phone .hotel-name { font-weight: 800; }
.phone .call-state { font-size: .85rem; opacity: .85; }
.phone-icon { position: relative; width: 56px; height: 56px; display: grid; place-items: center; border-radius: 50%; background: var(--green); }
.phone-icon svg { width: 28px; height: 28px; }
.phone.ringing .phone-icon::before,.phone.ringing .phone-icon::after { content: ""; position: absolute; inset: 0; border: 2px solid rgba(255,255,255,.7); border-radius: 50%; animation: ring 1.4s ease-out infinite; }
.phone.ringing .phone-icon::after { animation-delay: .7s; }
.phone.ended .phone-icon { background: var(--red); }
.phone.buzz { animation: buzz .12s linear 6; }
.wave { display: flex; gap: 3px; height: 18px; align-items: end; }
.wave i { width: 3px; background: rgba(255,255,255,.75); animation: wave 1s ease-in-out infinite; }
.wave i:nth-child(2){animation-delay:.15s}.wave i:nth-child(3){animation-delay:.3s}.wave i:nth-child(4){animation-delay:.45s}.wave i:nth-child(5){animation-delay:.6s}
.phone:not(.talking) .wave { visibility: hidden; }
.transcript { display: grid; gap: .75rem; margin: 0 0 1.4rem; padding: 0; list-style: none; }
.bubble { max-width: 86%; margin: 0; padding: .8rem 1rem; border-radius: 2px 16px 16px 16px; animation: rise .35s ease both; }
.bubble span { display: block; margin-bottom: .15rem; font-size: .76rem; font-weight: 800; letter-spacing: .06em; }
.bubble-hotel { justify-self: start; background: var(--mist); }
.bubble-you { justify-self: end; color: white; background: var(--blue); border-radius: 16px 2px 16px 16px; }
.bubble-scene { justify-self: center; max-width: 100%; padding: .3rem .8rem; color: var(--muted); background: none; font-size: .9rem; text-align: center; }
.typing { justify-self: start; display: inline-flex; gap: 4px; padding: .9rem 1rem; background: var(--mist); border-radius: 2px 16px 16px 16px; }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--muted); animation: blink 1s infinite; }
.typing i:nth-child(2){animation-delay:.2s}.typing i:nth-child(3){animation-delay:.4s}
.moves { margin: 0; padding: 1rem 0 0; border: 0; border-top: 1px solid var(--line); }
.moves legend { padding: 0; margin-bottom: .6rem; color: var(--muted); font-size: .85rem; font-weight: 800; letter-spacing: .06em; }
.move-list { display: flex; flex-wrap: wrap; gap: .6rem; }
.move-list button { padding: .65rem .9rem; background: white; border: 1px solid var(--navy); cursor: pointer; text-align: left; }
.move-list button:hover { background: var(--mist); }
.move-list button.quiet { border-color: var(--line); color: var(--muted); }

/* 到店 */
.arrival-scene { position: relative; height: 150px; margin: 0 0 1.4rem; overflow: hidden; border: 1px solid var(--line); background: var(--mist); }
.arrival-scene .desk { position: absolute; left: 8%; bottom: 0; width: 34%; height: 46%; background: var(--navy); }
.arrival-scene .desk::after { content: "前台"; position: absolute; top: 10px; left: 12px; color: white; font-size: .85rem; font-weight: 700; }
.arrival-scene .door { position: absolute; right: 10%; bottom: 0; width: 70px; height: 112px; border: 3px solid var(--navy); background: white; transform-origin: left center; transition: transform 1.2s ease; }
.arrival-scene.open .door { transform: perspective(300px) rotateY(-62deg); }
.arrival-scene .walker { position: absolute; left: 50%; bottom: 12px; display: flex; gap: 6px; align-items: end; transition: left 1.6s ease; }
.arrival-scene .walker i { display: block; background: var(--blue); }
.arrival-scene .walker .person { width: 18px; height: 60px; border-radius: 9px 9px 2px 2px; }
.arrival-scene .walker .dog { width: 34px; height: 20px; border-radius: 10px 10px 4px 4px; background: #7a5a2c; }
.arrival-scene.walk .walker { left: 76%; }

/* 复盘 */
.result-card { position: relative; overflow: hidden; margin: 0 0 1.8rem; padding: clamp(1.35rem, 4vw, 2.4rem); color: white; background: var(--navy); }
.result-card::after { content: ""; position: absolute; width: 260px; height: 260px; right: -95px; top: -110px; border: 1px solid rgba(255,255,255,.32); border-radius: 50%; box-shadow: 0 0 0 52px rgba(255,255,255,.05), 0 0 0 104px rgba(255,255,255,.04); pointer-events: none; }
.result-card .result-kicker { margin: 0 0 .7rem; color: var(--on-dark); font-size: .78rem; font-weight: 800; letter-spacing: .14em; }
.result-card h2,.result-card h1 { max-width: 700px; margin: 0 0 1.4rem; color: white; font-size: clamp(1.75rem, 5vw, 3rem); }
.result-card .result-line { max-width: 690px; margin: 0 0 1.4rem; font-size: 1.08rem; }
.anger-meter { display: flex; align-items: baseline; flex-wrap: wrap; gap: .25rem .8rem; margin: 0; }
.anger-meter strong { color: var(--anger); font-family: Georgia, serif; font-size: clamp(4.4rem, 13vw, 7rem); line-height: 1; }
.anger-meter span { font-weight: 800; }
.anger-bar { height: 10px; max-width: 460px; margin: 1rem 0 0; background: rgba(255,255,255,.25); }
.anger-bar i { display: block; height: 100%; background: var(--anger); }
.result-actions { margin: 1rem 0 1.8rem; }
.result-actions button { min-height: 48px; }
.score-note { margin: .3rem 0 1.2rem; color: var(--muted); font-size: .9rem; }
.score-rules { margin: 0 0 1.6rem; padding: .8rem 1rem; border: 1px solid var(--line); font-size: .9rem; }
.score-rules summary { cursor: pointer; font-weight: 800; }
.score-rules p { margin: .6rem 0 0; }
.share-status { min-height: 1.6em; margin: .5rem 0; color: var(--green); font-weight: 700; }
.image-preview { width: min(520px, calc(100vw - 1rem)); max-height: 92vh; padding: 0; border: 1px solid var(--line); box-shadow: var(--shadow); }
.image-preview::backdrop { background: rgba(48,37,31,.78); }
.image-preview-inner { display: grid; gap: .8rem; padding: 1rem; }
.image-preview p { margin: 0; }
.image-preview img { display: block; width: min(100%, 320px); max-height: 66vh; margin: auto; object-fit: contain; }
.image-preview .action-button { justify-content: center; }
.result-standalone { max-width: 760px; min-height: calc(100vh - 230px); margin: 0 auto; padding: clamp(2rem, 7vw, 5rem) 1rem; }
.result-standalone .result-card { box-shadow: var(--shadow); }
.result-standalone .result-intro { max-width: 670px; }
.result-standalone .button-row { margin-top: 1.6rem; }
.summary-grid { display: grid; grid-template-columns: repeat(4, 1fr); margin: 1.5rem 0; padding: 0; border-top: 2px solid var(--navy); border-bottom: 1px solid var(--line); list-style: none; }
.summary-grid li { padding: 1rem; border-right: 1px solid var(--line); }
.summary-grid li:last-child { border-right: 0; }
.summary-grid b { display: block; font-family: Georgia, serif; font-size: 2.3rem; line-height: 1.1; color: var(--navy); }
.timeline { position: relative; margin: 1.5rem 0 2rem; padding: 0 0 0 1.6rem; list-style: none; }
.timeline::before { content: ""; position: absolute; left: .45rem; top: .4rem; bottom: .4rem; width: 2px; background: var(--line); }
.timeline li { position: relative; padding: .35rem 0; animation: rise .4s ease both; }
.timeline li::before { content: ""; position: absolute; left: -1.45rem; top: .85rem; width: .7rem; height: .7rem; border-radius: 50%; background: var(--navy); }
.compare { display: grid; gap: 1rem; margin: 1.5rem 0; padding: 0; list-style: none; }
.compare li { display: grid; grid-template-columns: 9rem 1fr; gap: 1.2rem; padding: 1.2rem; border: 1px solid var(--line); background: white; }
.compare .big { font-family: Georgia, serif; font-size: 2.4rem; font-weight: 800; line-height: 1; color: var(--navy); }
.compare .big small { display: block; margin-top: .5rem; line-height: 1.45; font-family: inherit; font-size: .8rem; font-weight: 600; color: var(--muted); }
.compare h4 { margin: 0 0 .3rem; font-size: 1.05rem; }
.compare p { margin: 0 0 .5rem; }
.role-picker { display: flex; flex-wrap: wrap; gap: .6rem; margin: 1rem 0; }
.role-picker button { padding: .6rem .9rem; background: white; border: 1px solid var(--navy); cursor: pointer; font-weight: 700; }
.role-picker button[aria-pressed="true"] { color: white; background: var(--navy); }
.role-panel { padding: 1.2rem 1.4rem; background: var(--mist); }
.role-panel ul { margin: .4rem 0 .8rem; padding-left: 1.2rem; }

/* 可选的科普视频 */
.video-section { display: grid; grid-template-columns: minmax(260px, .8fr) minmax(0, 1.2fr); gap: clamp(1.5rem, 5vw, 4rem); align-items: center; padding: 4rem 0 6rem; border-top: 1px solid var(--line); }
.video-copy h2 { font-size: clamp(1.6rem, 3vw, 2.4rem); }
.video-copy p { max-width: 560px; }
.video-copy > a { font-weight: 800; text-underline-offset: .25em; }
.video-summary { margin: 1.3rem 0; padding: .8rem 1rem; background: var(--mist); }
.video-summary summary { cursor: pointer; font-weight: 800; }
.video-summary ul { margin: .6rem 0 0; padding-left: 1.2rem; }
.video-frame { margin: 0; }
.video-frame video { display: block; width: 100%; height: auto; aspect-ratio: 16 / 9; background: var(--navy); }
.video-access-links { display: flex; flex-wrap: wrap; gap: .5rem 1rem; margin-top: 1rem; }
.video-access-links a { padding: .25rem 0; font-weight: 700; text-underline-offset: .25em; }

/* 口述影像稿阅读页 */
.ad-page-nav { display: flex; gap: 1rem; font-size: .95rem; }
.ad-document { width: min(840px, calc(100% - 2rem)); margin-inline: auto; padding: 3rem 0 5rem; }
.ad-document > section { width: 100%; margin-inline: 0; }
.ad-document-header { padding-bottom: 2rem; }
.ad-document h1 { font-size: clamp(2.4rem, 6vw, 3.5rem); }
.ad-document section { margin-top: 2rem; }
.ad-document h2 { font-size: 1.6rem; }
.ad-cue-list { list-style: none; margin: 0; padding: 0; }
.ad-cue-list > li { padding: 1.2rem 0; border-bottom: 1px solid var(--line); }
.ad-cue-meta { margin: 0; color: var(--muted); font-size: .92rem; font-variant-numeric: tabular-nums; }
.ad-cue-text { margin: .45rem 0 .7rem; font-size: 1.1rem; line-height: 1.8; }
.ad-cue-note { font-size: .95rem; }
.ad-cue-note summary, .ad-production summary { cursor: pointer; }
.ad-cue-note p { margin-bottom: 0; }
.ad-production { margin-top: 2rem; }
.ad-production summary { font-weight: 700; }
.ad-production li { margin: .7rem 0; }
.ad-return { margin-top: 2rem; }

/* ===== 报告页 ===== */
.report-hero { padding: 6rem 0 4rem; border-bottom: 1px solid var(--line); }
.scope { display: flex; flex-wrap: wrap; gap: .5rem; margin: 2rem 0 2.4rem; padding: 0; list-style: none; }
.scope li { padding: .4rem .75rem; border: 1px solid var(--line); font-size: .9rem; }
.toc { margin: 2rem 0 0; padding: 1.2rem 1.4rem; background: var(--mist); }
.toc h2 { font-family: inherit; font-size: 1rem; margin-bottom: .4rem; }
.toc ol { margin: 0; padding-left: 1.3rem; columns: 2; column-gap: 2rem; }
.report-section { padding: 5rem 0; border-top: 1px solid var(--line); }
.report-section:first-of-type { border-top: 0; }
.metric-grid { display: grid; grid-template-columns: repeat(4, 1fr); margin: 0; padding: 0; border-top: 2px solid var(--navy); border-bottom: 1px solid var(--line); list-style: none; }
.metric { min-height: 250px; padding: 2rem 1.4rem; border-right: 1px solid var(--line); }
.metric:last-child { border-right: 0; }
.metric h3 { margin: 0 0 .8rem; font-size: 1.05rem; }
.metric-number { display: block; margin-bottom: .5rem; font-family: Georgia, serif; font-size: clamp(3rem, 6vw, 4.8rem); line-height: 1; font-weight: 800; }
.metric p { margin: 0; color: var(--muted); font-size: .95rem; }
.positive .metric-number { color: var(--green); } .danger .metric-number { color: var(--red); } .uncertain .metric-number { color: var(--amber-text); }
.barrier-list { display: grid; grid-template-columns: repeat(3,1fr); margin: 0; padding: 0; border-top: 2px solid var(--navy); list-style: none; }
.barrier-list > li { padding: 2rem; border-right: 1px solid var(--line); }
.barrier-list > li:last-child { border-right: 0; }
.barrier-index { margin: 0; color: var(--amber-text); font-family: Georgia,serif; font-size: 1.45rem; font-weight: 800; }
.barrier-list h3 { margin: .65rem 0; font-size: 1.35rem; }
blockquote { margin: 1.4rem 0 0; padding: 1rem 0 0; border-top: 1px solid var(--line); color: var(--muted); font-family: "Noto Serif SC","Songti SC",serif; }
.case-list { display: grid; grid-template-columns: repeat(2, 1fr); gap: 1rem; margin: 2rem 0 0; padding: 0; list-style: none; }
.case-card { padding: 1.4rem; border: 1px solid var(--line); background: white; }
.case-card h3 { margin: 0 0 .2rem; font-size: 1.05rem; }
.case-card .case-id { margin: 0 0 .6rem; color: var(--amber-text); font-size: .85rem; font-weight: 800; letter-spacing: .06em; }
.case-card p { margin: 0 0 .5rem; }
.bars { margin: 1.5rem 0; padding: 0; list-style: none; }
.bars li { display: grid; grid-template-columns: 11rem 1fr 4.5rem; gap: .8rem; align-items: center; padding: .35rem 0; }
.bars .track { height: 14px; background: var(--mist); }
.bars .fill { display: block; height: 100%; background: var(--blue); }
.bars .fill.person { background: var(--amber); }
.bars .val { text-align: right; font-variant-numeric: tabular-nums; }
.rec-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 1rem; margin: 0; padding: 0; list-style: none; }
.rec-grid > li { padding: 1.4rem; border-top: 2px solid var(--navy); background: white; }
.rec-grid h3 { margin: 0 0 .5rem; font-size: 1.2rem; }
.rec-grid ul { margin: 0; padding-left: 1.2rem; }
.tool-box { margin: 2rem 0 0; padding: 1.4rem; border: 1px solid var(--navy); }
.tool-box h3 { margin-top: 0; }
.tool-box table { min-width: 0; }
.ranking-panel { margin: 0 0 1rem; border-top: 1px solid var(--navy); border-bottom: 1px solid var(--line); }
.ranking-panel summary { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: 1.2rem 0; cursor: pointer; font-weight: 800; }
.ranking-panel summary small { color: var(--muted); font-weight: 500; }
.ranking-panel figure { margin: 1.5rem 0; }
.ranking-panel img { width: 100%; height: auto; border: 1px solid var(--line); }
figcaption { margin-top: .5rem; color: var(--muted); font-size: .88rem; }
.city-chart-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
.table-wrap { overflow-x: auto; margin: 1.5rem 0 2rem; border: 1px solid var(--line); }
table { width: 100%; min-width: 760px; border-collapse: collapse; font-size: .92rem; }
caption { padding: 1rem; text-align: left; font-weight: 800; }
th,td { padding: .7rem .8rem; border-top: 1px solid var(--line); text-align: right; }
thead th { color: white; background: var(--navy); }
tbody th { text-align: left; font-weight: 700; }
tbody tr:nth-child(even) { background: var(--mist); }
.text-table th,.text-table td { text-align: left; vertical-align: top; }
.download-box { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 1.5rem; margin-top: 2rem; padding: 1.5rem; background: var(--mist); }
.download-box p { max-width: 720px; margin: 0; }
.prose { max-width: 820px; }
.prose p { margin: 0 0 1rem; }

footer { padding: 2rem 1rem; color: var(--muted); background: var(--mist); text-align: center; font-size: .88rem; }
footer p { max-width: 900px; margin: .3rem auto; }

/* 动画 */
@keyframes rise { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
@keyframes pulse { 0%,100% { box-shadow: 0 0 0 0 rgba(218,81,27,.5); } 50% { box-shadow: 0 0 0 6px rgba(218,81,27,0); } }
@keyframes ring { from { transform: scale(1); opacity: .9; } to { transform: scale(2.1); opacity: 0; } }
@keyframes buzz { 0% { transform: translateX(0); } 25% { transform: translateX(-4px) rotate(-1deg); } 75% { transform: translateX(4px) rotate(1deg); } 100% { transform: translateX(0); } }
@keyframes wave { 0%,100% { height: 4px; } 50% { height: 18px; } }
@keyframes blink { 0%,100% { opacity: .25; } 50% { opacity: 1; } }

/* 语音故障可恢复；不暴露音频下载控件。 */
.voice-tools { display: flex; align-items: center; flex-wrap: wrap; gap: .45rem; margin-top: .45rem; }
.voice-tools button { padding: .25rem .55rem; border: 1px solid currentColor; border-radius: .3rem; background: transparent; color: inherit; font: inherit; font-size: .78rem; cursor: pointer; min-height: 32px; }
.voice-tools button:disabled { opacity: .45; cursor: default; }
.voice-tools [hidden] { display: none; }
.voice-status { font-size: .78rem; }
.voice-status:empty { display: none; }

@media (max-width: 960px) {
  .journey-layout { grid-template-columns: 1fr; }
  .itinerary { position: static; order: -1; }
  .hotel-grid { grid-template-columns: 1fr; }
  .call { grid-template-columns: 1fr; }
  .phone { height: 150px; grid-template-columns: auto 1fr; gap: 1rem; padding: 0 1.4rem; text-align: left; }
  .video-section { grid-template-columns: 1fr; }
}
@media (max-width: 800px) {
  .header-inner { min-height: 62px; }
  .nav-toggle { display: inline-block; }
  .site-nav { position: relative; }
  .site-nav ul { display: none; position: absolute; right: 0; top: calc(100% + .6rem); flex-direction: column; align-items: stretch; gap: 0; min-width: 12rem; background: white; border: 1px solid var(--navy); box-shadow: var(--shadow); }
  .site-nav.open ul { display: flex; }
  .site-nav li a { display: block; padding: .8rem 1rem; border-bottom: 1px solid var(--mist); }
  .journey-hero,.report-hero { padding-top: 3.5rem; }
  .section-heading { grid-template-columns: 1fr; }
  .indent { margin-left: 0; }
  .ticket-row { grid-template-columns: 1fr 1fr; }
  .metric-grid { grid-template-columns: 1fr 1fr; } .metric:nth-child(2) { border-right: 0; } .metric { min-height: 0; border-bottom: 1px solid var(--line); }
  .barrier-list,.case-list,.rec-grid,.city-chart-grid { grid-template-columns: 1fr; }
  .barrier-list > li { border-right: 0; border-bottom: 1px solid var(--line); }
  .summary-grid { grid-template-columns: 1fr 1fr; } .summary-grid li:nth-child(2) { border-right: 0; }
  .compare li { grid-template-columns: 1fr; }
  .toc ol { columns: 1; }
  .bars li { grid-template-columns: 7.5rem 1fr 4rem; }
}
@media (max-width: 520px) { .metric-grid,.ticket-row { grid-template-columns: 1fr; } .metric { border-right: 0; } .bubble { max-width: 100%; } .result-actions > * { width: 100%; justify-content: center; } .result-card::after { opacity: .5; } }
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { animation: none !important; transition: none !important; }
}